Liberty Disability Services is a registered NDIS provider specializing in approved disability and mental health services with a person-centric focus.
Several reviewers highlight positive experiences with named staff members — including Andy, Lachlan, Kathie, Elle, and Manda — describing them as knowledgeable, professional, and genuinely focused on client needs, particularly around NDIS support coordination and plan management. However, the review set also contains two serious negative accounts: one describing persistent difficulty reaching the plan management team despite repeated calls, and another making detailed allegations of overbilling, including charges for an automated email and for lodging a complaint. A small number of reviews appear generic or unrelated to child therapy (one praises a gardener, two are identically worded), which limits how much weight can be placed on the overall star rating.
Summarised from Google reviews.
Liberty Disability Services is a registered NDIS provider specializing in approved disability and mental health services with a person-centric focus. They emphasize compassionate, individualized care delivered by a passionate and experienced team, celebrating diversity and the unique strengths of people with disabilities.
Help navigating the NDIS — finding and connecting with the right service providers, understanding a plan, managing budgets and ensuring supports are working together effectively. A support coordinator acts as a guide and advocate to help participants get the most from their funding.
A service in which a registered plan manager handles the financial administration of a participant's NDIS plan — processing invoices, tracking budgets and providing financial statements — giving participants choice and flexibility in how their funding is used.
Assessment and therapy provided by a registered psychologist to support mental health, emotional wellbeing and behaviour. Psychologists work across the lifespan — helping children, adolescents and adults understand and manage challenges such as anxiety, depression, trauma and learning differences.
Coaching services focused on psychosocial recovery and wellbeing.
Community mentoring support for participants.
Programs offered during school term breaks.
Therapy delivered to small groups of children or adults with similar goals, allowing participants to practise skills, build connections and learn from shared experiences. Groups are facilitated by a qualified therapist and can cover areas such as social skills, emotional regulation or anxiety management.
Support with housing and tenancy matters.
Respite care services for participants and their families.
Specialized support coordination for participants being discharged from hospital.
NDIS-approved supports, from the Commission register.