Verified 97d ago

Lakeside Rooms

Since 2001, Lakeside Rooms has been a trusted psychology and psychiatry practice on the Gold Coast providing compassionate and professional support in a safe, private, and welcoming environment.

Robina QLD 42262 services

In-person AHPRA verified

What families say

★ 4.0based on 19 Google reviews

Reviews for Lakeside Rooms are largely positive, with multiple reviewers describing staff as caring, professional, and genuinely helpful, and several naming specific psychologists — including Dale Rowland, Andrew, and Tina — as standout practitioners. However, experiences are not uniform: one reviewer found sessions with Dale Rowland only moderately useful and felt they weren't listened to well enough, while a serious concern was raised by another reviewer alleging that a psychologist (Terri Sheldon) used the therapeutic relationship to pressure them into joining a multi-level marketing scheme, which they describe as an abuse of power. Parents considering this practice should weigh the strong endorsements from many clients against these individual but notable concerns.

What Lakeside helps with

Therapy for Children, Adolescents & Young Adults

Supporting emotional well-being, resilience, and personal growth for younger clients.

Therapy for Adults

A broad range of structured, evidence-based talking therapies delivered by a registered psychologist or therapist to address mental health and emotional wellbeing. Psychotherapy explores thoughts, feelings and patterns of behaviour to bring about lasting positive change.

Couples & Relationship Therapy

Strengthening connections, resolving conflicts, and fostering healthier relationships.

Child Psychiatry

Psychiatric services for children.

Group Therapy & Workshops for Children & Youth

Providing a supportive environment to build social skills, confidence, and emotional resilience.

Group Therapy & Workshops for Adults

Encouraging personal growth, shared experiences, and mutual support within a group setting.

Psychological Assessments for Children, Young People & Adults

Comprehensive psychological and educational assessments tailored to individual needs.

Employee Assistance Program (EAP)

Confidential counselling and support services provided by employers to help staff manage personal and work-related difficulties. EAPs typically include short-term counselling, financial and legal advice, and referrals to specialist services.

NDIS Services

Help navigating the NDIS — finding and connecting with the right service providers, understanding a plan, managing budgets and ensuring supports are working together effectively. A support coordinator acts as a guide and advocate to help participants get the most from their funding.

Department of Veteran Affairs (DVA)

Providing support to eligible veterans and family to claim DVA rebates for psychological counselling sessions.

WorkCover

Offering comprehensive support for individuals coping with workplace-related injuries.

Telehealth Services

Therapy, assessment and consultation delivered remotely via video call, allowing families to access support from home without the need to travel. Telehealth sessions cover most services including psychology, speech pathology, occupational therapy and counselling.

Frequently asked questions

Is Lakeside Rooms a registered NDIS provider?

Lakeside Rooms is not currently listed as a registered NDIS provider on the NDIS Commission register. They may still support plan-managed or self-managed NDIS participants — contact them to confirm.

What services does Lakeside Rooms provide?

Lakeside Rooms provides Psychology and Behavioural Support.

Which areas does Lakeside Rooms cover?

Lakeside Rooms is based in Robina, QLD.

How do I connect with Lakeside Rooms?

You can call +61 7 5562 0466 and visit their website, or send an enquiry through EarlyBloom — it goes straight to the provider and is always free for families.

What ages does Lakeside Rooms work with?

Lakeside Rooms welcomes all ages, with specific services available for children, adolescents, and young adults.Based on Lakeside Rooms's website

How do Medicare rebates for psychology work?

Your GP can prepare a Mental Health Care Plan and referral, which lets you claim a Medicare rebate for a set number of sessions per calendar year. The exact number and rebate are set by Medicare.

Do we need a referral?

Not to see a psychologist privately. A GP Mental Health Care Plan and referral are needed to claim Medicare rebates.

When should I consider a psychologist for my child?

If worries, mood, or behaviour are affecting your child's daily life, friendships, or learning, an assessment can help clarify what support would suit.

Is psychology covered by the NDIS?

It can be, where psychological support relates to a participant's disability and plan goals.