CBT Professionals are a team of 30+ psychologists and administration staff selected based on uniting values that define them as a truly caring practice.
Reviews for this provider are heavily mixed, with the majority of feedback raising serious concerns about administrative and operational failures — including appointment cancellations with little or no notice, being assigned the wrong therapist gender despite stated preferences, and difficulty reaching or being treated respectfully by reception staff, issues mentioned across multiple reviews. A small number of reviewers speak positively about individual psychologists, particularly one named Barry, describing him as an attentive listener who produced meaningful results, and one reviewer noted that management did respond to a complaint and made changes. Parents should be aware that several reviewers describe experiences of feeling dismissed or disrespected when contacting the practice, and at least one review raises a specific concern about unsafe clinical practice during a session.
Summarised from Google reviews.
CBT Professionals are a team of 30+ psychologists and administration staff selected based on uniting values that define them as a truly caring practice. They provide clinical psychology services for Adults, Children, Couples, Families, and third parties across three conveniently located clinics on the Gold Coast and Brisbane.
Clinical psychology services for adults and couples.
Clinical psychology services for children and young people.
Therapy, assessment and consultation delivered remotely via video call, allowing families to access support from home without the need to travel. Telehealth sessions cover most services including psychology, speech pathology, occupational therapy and counselling.
A service in which a registered plan manager handles the financial administration of a participant's NDIS plan — processing invoices, tracking budgets and providing financial statements — giving participants choice and flexibility in how their funding is used.
A structured social and emotional skills program for primary-school-aged children with autism or social learning difficulties. Using a spy theme, the program teaches children to decode emotions, manage anxiety and make friends through engaging missions and activities.