Black Swan Health is a registered NDIS health service provider committed to enhancing the lives of individuals in Western Australia by providing convenient access to expert physical and mental health
Staff friendliness and the reception experience are the most consistently praised aspects of Black Swan Health, with multiple reviewers specifically naming receptionist Dannii/Dani as welcoming and helpful, and several others praising the general warmth of the team. Clinician experiences are more mixed — a number of reviewers, particularly those working with Lotte, report feeling genuinely supported, while two separate reviewers describe feeling dismissed or judged by their clinician, and one notes a six-month wait before being seen by a doctor who seemed disinterested. There is also one report of a serious communication breakdown involving a support coordinator leaving without the client being informed, which caused significant distress during a vulnerable period.
Summarised from Google reviews.
Black Swan Health is a registered NDIS health service provider committed to enhancing the lives of individuals in Western Australia by providing convenient access to expert physical and mental health services. They offer friendly, professional and evidence-based psychology and assessment services, along with a suite of personalised allied health and wellness services delivered by a multidisciplinary team.
Professional assessment services as part of their mental health offerings.
Assessment and therapy provided by a registered psychologist to support mental health, emotional wellbeing and behaviour. Psychologists work across the lifespan — helping children, adolescents and adults understand and manage challenges such as anxiety, depression, trauma and learning differences.
Psychosocial support program under the Commonwealth scheme.
Exercise physiology and rehabilitation services.
Specialist services for eating disorder management.
Physical therapy services.
Dietitian services and nutritional education.
Help navigating the NDIS — finding and connecting with the right service providers, understanding a plan, managing budgets and ensuring supports are working together effectively. A support coordinator acts as a guide and advocate to help participants get the most from their funding.
Multidisciplinary program to help people living with chronic pain live a functional and valued life.
Workshop program addressing hoarding issues.
NDIS-approved supports, from the Commission register.
