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Aruma: Windsor

230 Lutwyche Rd, Windsor QLD 4030

  • Clinic
  • Comes to you
  • NDIS registered
Aruma: Windsor photo

About Aruma: Windsor

Aruma is a disability services provider operating across NSW, QLD, VIC, and the ACT. They offer NDIS-funded support including supported accommodation, in-home care, therapy services, positive behaviour support, social and community participation, disability employment, and children's services. Their philosophy, called 'The Aruma Way', puts the person at the centre with support that is safe, effective, and built around individual goals.

What's offered

  • Home or school visits

  • Clinic sessions

  • NDIS registered provider

    • Specialist Accommodation

Services provided

Aruma: Windsor lists

Supported accommodation
NDIS Home and Living options for people moving out, needing a change of scenery, or wanting extra support.
In-home care services
Support in the home designed around individual goals, including help with daily tasks, round-the-clock care, or skills to build independence.
Therapy services
Therapy support to help people live fully and connect meaningfully.
Positive Behaviour Support
Understanding behaviour to create positive change through co-created practical strategies.
Social & community participation
Inclusive social and community participation including Club Aruma day programs and personalised 1:1 supports.
Disability employment
Hands-on experience, on-the-job training, and tailored work pathway planning to help people discover strengths and thrive in meaningful work.

Get to know Aruma: Windsor

From Aruma: Windsor's website.

  • Our approach

    The Aruma Way is a co-designed standard of service that puts you at the centre of your support, ensuring it is safe, effective, and built around your goals. Sessions and support are personalised around how you want to live, whether that's community participation through Club Aruma day programs and group activities, in-home care that fits your routine, or one-on-one support to help you do the things you actually enjoy. Support workers listen to what you want to do and involve you in every decision about how you live, helping you with tasks rather than doing things for you. The approach champions choice, inclusion and human rights, with support delivered Your Way, the Safe Way, and the Right Way, Together. Every person receives the same promise: support that is safe, effective, person-centred, and connected.

  • Working with families

    Family and support networks are central to how Aruma works, with the organisation partnering with you, your family and your support network to build support around the life you want. Staff are trained to work well with all the people who support a participant, ensuring everyone works together effectively. Communication happens from the initial enquiry stage, when the local team talks through what families are looking for and explains the next steps, continuing through the support relationship as decisions about how to live are made collaboratively. The approach emphasises that good support involves asking what the person wants to do and involving families and carers in every decision about how their loved one lives their life.

  • Your first visit

    When you start with Aruma, your local team will talk through what you are looking for and explain the next steps, helping you understand how to use your NDIS funding. The process begins with an enquiry using their online form or by calling 1300 538 746, after which the local team will discuss your needs and what services might be available in your area. They work with you, your family and your support network to build support around the life you want, taking time to understand your goals and preferences. The organisation is a registered NDIS provider approved by the NDIS Quality and Safeguards Commission, so your initial engagement follows national safety and quality standards. There are no wait lists – you simply get in touch and the team will chat about what works for you.

Locations & areas served

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Frequently asked questions

Is Aruma: Windsor a registered NDIS provider?

Yes — Aruma: Windsor is a registered NDIS provider, approved to deliver Specialised Disability Accommodation. You can use NDIS funding for eligible supports.

What services does Aruma: Windsor provide?

Aruma: Windsor provides Psychology and Behavioural Support.

Which areas does Aruma: Windsor cover?

Aruma: Windsor is based in Windsor, QLD.

How do I connect with Aruma: Windsor?

You can call +61 1300 538 746, email them and visit their website.

How do Medicare rebates for psychology work?

Your GP can prepare a Mental Health Treatment Plan and referral, which lets you claim a Medicare rebate for a set number of sessions per calendar year. The exact number and rebate are set by Medicare.

Do we need a referral?

Not to see a psychologist privately. A Mental Health Treatment Plan and referral from a GP are needed to claim Medicare rebates.

When should I consider a psychologist for my child?

If worries, mood, or behaviour are affecting your child's daily life, friendships, or learning, an assessment can help clarify what support would suit.

Is psychology covered by the NDIS?

It can be, where psychological support relates to a participant's disability and plan goals.

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