Urzi Supports

Get to know Urzi Supports

From Urzi Supports's website.

• Our approach

  Treatment is tailored carefully to each person's unique values, characteristics, goals, and circumstances, with no cookie-cutter solutions. The team uses evidence-based strategies and a variety of techniques grounded in current research to help clients cope and function more effectively in everyday life. Support can include assistance with goal setting, emotional regulation, life skills, and community engagement through both individual sessions and creative group programs like art therapy, music therapy, and journaling. The principal psychologist assesses all patients initially to ensure they're matched with the right support worker, building a foundation for a long and healthy partnership. Whether through traditional psychology or psychosocial support work, sessions focus on recovery and empowerment, with a person-centred approach that values each individual's perspective and journey.

• Working with families

  The provider maintains regular communication with families and carers as part of their collaborative approach to care. Families are involved in the initial assessment process and care planning, helping the team understand each person's unique needs and circumstances. The team works alongside families and support coordinators to coordinate supports and ensure alignment with each client's goals. Communication is two-way and ongoing, keeping families informed and engaged throughout the support journey. This collaborative partnership recognises that families play an important role in understanding the individual's needs and supporting their progress.

• Meet the team

  The team is led by Dino, a Clinical Psychologist and Co-Director with almost a decade of clinical experience working with clients across all age groups, cultures, and backgrounds. Support is provided by clinically trained and hand-selected support workers, some with lived experience and professional backgrounds in mental health, along with Recovery Coaches and Support Coordinators including James and Amanda (both Social Workers or equivalent with extensive experience). Clinical Supervision is overseen by Amanda and Rajeena, both with psychology backgrounds and expertise in complex behaviours and mental health. All staff are backed by ongoing clinical supervision from qualified professionals, ensuring the highest standard of care and professional oversight across the team.

• Your first visit

  At the first appointment, you'll complete an intake or referral form, after which the team reviews your details and organises a meet and greet. The principal psychologist conducts an initial assessment to understand your needs and ensure you're matched with the most suitable support person for your circumstances. This individualised onboarding process allows the team to get to know you face-to-face and develop a care plan tailored specifically to your goals and requirements. Regular communication is maintained with your GP, allied health professionals, support coordinators, and family members to ensure coordinated and collaborative care. The focus is on building trust and establishing a strong foundation for your ongoing support journey.