Townsville Catholic Education Office supports 29 schools across the Diocese of Townsville, serving 12,800 students with 2,900 staff.
Reviews for Townsville Catholic Education Office are sharply divided and do not reflect a consistent experience. Some parents describe staff as friendly and highlight the office's support for low-income families accessing Catholic education, while others report staff being rude and unhelpful when contacted. Most seriously, one reviewer describes the office mishandling a complaint involving suspected abuse of a child by a staff member, alleging that findings were withheld from the family after the investigation concluded.
Summarised from Google reviews.
Townsville Catholic Education Office supports 29 schools across the Diocese of Townsville, serving 12,800 students with 2,900 staff. They promote inclusiveness to ensure schools remain accessible to all, with a commitment that no child will be denied a Catholic education due to financial inability or difficulty.
A network of 31 qualified Guidance Counsellors embedded across all 30 schools in the Diocese, providing direct and indirect services focused on preventative and early intervention strategies, responsive to personal, social, emotional and educational needs.
System-level coordination and framework for pastoral support in schools, including development and implementation of pastoral care programs and student wellbeing initiatives to promote resilience and social-emotional development.
Leadership role providing system-level coordination, proactive pastoral care planning, and guidance to pastoral and wellbeing staff in schools to support student mental health and wellbeing.