Think Clinical Psychologists

Dr. Sarah Hughes receives consistent praise for being warm, practical, and professional, with multiple reviewers — including one parent of a child client — highlighting her ability to provide concrete strategies that produce noticeable results. However, more than one reviewer raises concerns about the practice's administrative and billing conduct, including a reported lack of appointment reminders, an inflexible 100% cancellation policy, and aggressive follow-up contact over unpaid fees; one parent also found the clinic more focused on money than outcomes and did not find Dr. Hughes helpful for their 8-year-old. There is also a serious unresolved complaint from a prospective client who reports being turned away after booking due to their weight, which they describe as an ethical concern.