Seen and Heard Psychology

Get to know Seen and Heard Psychology

From Seen and Heard Psychology's website.

• Our approach

  At Seen and Heard Psychology, sessions are built on the Collaborative and Proactive Solutions (CPS) approach, which combines empathy and understanding to help children and families work through underlying challenges. Rather than focusing only on the behaviour itself, the practice works together with children to understand and solve the unsolved problems driving concerning behaviours. Sessions aim to help children develop essential problem-solving skills while strengthening relationships between parents, caregivers and their children. The overall philosophy is evidence-based and neuro-affirming, prioritising compassion and collaboration to create practical solutions that reduce family conflict and support wellbeing.

• Working with families

  Family involvement is central to the practice's approach, with a clear commitment to working together with parents or caregivers as partners in supporting their children. The service explicitly aims to strengthen relationships between parents or caregivers and their children, and to work collaboratively with families to create practical solutions. Parent consultation and communication appear to be built into the service model, though the website does not specify the exact format or frequency of parent contact during treatment.

• Your first visit

  Before booking an initial appointment, all new clients are invited to have a free 15-minute phone consultation to discuss whether the Collaborative and Proactive Solutions approach is a good fit for your child and family. To request a consultation time, you can click the Book Now button, complete the contact form, or contact the practice directly by phone or email, and should include your name, your child's age, and your best contact number. The practice aims to return messages within 3 to 5 days. No referral is required to access services.