Prosper Paediatrics at Burnside

Thoroughness and attentiveness are the most consistently praised qualities at Prosper Paediatrics, with multiple reviewers specifically highlighting Dr Yanni, Dr Conway, and Dr Kent for taking time to listen, not rushing appointments, and catching issues other doctors had missed. Reception staff receive mostly positive mentions, though two separate reviewers describe difficulty booking or rebooking appointments, and one long-term patient reports feeling dismissed when trying to arrange care. There are also three one-star reviews raising serious concerns — including a doctor being distracted by his phone during a consultation, rough handling of a newborn, and rude booking staff — which parents should weigh alongside the otherwise strong feedback about the named doctors.