Nala Hub - Psychology Services

The most consistent theme across reviews is that the practice offers a professional, caring environment, with multiple reviewers specifically noting the modern, calming physical space and describing staff as both skilled and compassionate. Named practitioners Michelle and Emma are highlighted as experienced and professional, and a therapy dog named Basil is mentioned as a positive feature for families. One reviewer left a 1-star rating alleging that a psychologist named Angela Brooks-Horn made mocking and assumptive comments about their mother's religious and political views during a first session, and reported an unresolved refund dispute being escalated to a lawyer and the health care complaints commission; this complaint stands alone but parents should be aware of it.