Berry Street is a Victoria-wide organisation providing trauma services and family support to children, young people and families.
Reviews of Berry Street are genuinely mixed, and parents considering this provider should weigh both positive and negative experiences. A small number of reviewers describe staff as supportive and helpful, with one parent crediting the organisation with getting their family through a difficult period, while others found reception staff pleasant and programs beneficial. However, multiple reviewers raise serious concerns about how they were treated by staff, including allegations of being spoken over, closed off from services without notification, and discharged after a lengthy wait with little to no meaningful support — one reviewer describing a 12-month wait that resulted in a single appointment followed by immediate discharge.
Summarised from Google reviews.
Berry Street is a Victoria-wide organisation providing trauma services and family support to children, young people and families. They help address the mental health impacts on children who have experienced trauma from abuse, neglect or adverse experiences, and provide free family violence services to people in Melbourne's northern suburbs and the Central Highlands in Western Victoria.
An intervention for children or young people who have lived in Out of Home Care to work through developmental trauma they have experienced.
A Victoria-wide therapeutic service helping to address the mental health impacts on children of trauma they have experienced from abuse, neglect or adverse experiences.
Case managers build relationships with young people and advocate for and provide them with the right support.
Free family violence services provided to people who live in Melbourne's northern suburbs and in the Central Highlands in Western Victoria.