Is Babysmiles a registered NDIS provider?

Babysmiles is not currently listed as a registered NDIS provider on the NDIS Commission register. They may still support plan-managed or self-managed NDIS participants — contact them to confirm.

What services does Babysmiles provide?

Babysmiles provides Psychology and Behavioural Support.

Which areas does Babysmiles cover?

Babysmiles is based in South Townsville, QLD.

How do I connect with Babysmiles?

You can call +61 7 4772 2815 and visit their website, or send an enquiry through EarlyBloom — it goes straight to the provider and is always free for families.

How do Medicare rebates for psychology work?

Your GP can prepare a Mental Health Care Plan and referral, which lets you claim a Medicare rebate for a set number of sessions per calendar year. The exact number and rebate are set by Medicare.

Do we need a referral?

Not to see a psychologist privately. A GP Mental Health Care Plan and referral are needed to claim Medicare rebates.

When should I consider a psychologist for my child?

If worries, mood, or behaviour are affecting your child's daily life, friendships, or learning, an assessment can help clarify what support would suit.

Is psychology covered by the NDIS?

It can be, where psychological support relates to a participant's disability and plan goals.

Babysmiles · Psychology · South Townsville, QLD

Our approach

Nicole's approach combines practical guidance with emotional support, drawing on her 30+ years as a psychologist and 20 years specialising in baby sleep and child behaviour. Sessions are tailored to each family's needs, whether focusing on parenting strategies, child emotional wellbeing, or sleep solutions. Children are offered a safe space to explore their emotions and experiences, while parents receive straightforward, myth-busting advice grounded in both expertise and real parenting experience. The aim is to make your parenting journey more peaceful and help children develop tools and strategies to overcome difficulties and thrive.

Working with families

Parent involvement is central to the service, with Nicole offering tailored advice and support specifically designed for parents navigating their parenting journey. Following sleep consults, families receive several days of email support to help implement new routines and strategies. The website itself serves as a 24/7 resource, providing parents with accessible information to complement their appointments and support their learning between sessions.

Meet the team

Nicole Pierotti is the founder and primary practitioner, a child psychologist with over 30 years of experience and 20 years specialising in baby sleep and child behaviour. She has been in private practice since 1993 and brings both professional expertise and personal experience as a mother of three. Nicole currently works at City Psychology in Townsville and offers a range of services including parenting appointments, child emotional support, and baby sleep consultations.

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