Is A to Z Psychology a registered NDIS provider?

A to Z Psychology is not currently listed as a registered NDIS provider on the NDIS Commission register. They may still support plan-managed or self-managed NDIS participants — contact them to confirm.

What services does A to Z Psychology provide?

A to Z Psychology provides Psychology, Behavioural Support, Autism Assessment and ADHD Assessment.

Which areas does A to Z Psychology cover?

A to Z Psychology is based in Toowong, QLD.

How do I connect with A to Z Psychology?

You can call +61 7 3177 3362 and visit their website, or send an enquiry through EarlyBloom — it goes straight to the provider and is always free for families.

How do Medicare rebates for psychology work?

Your GP can prepare a Mental Health Care Plan and referral, which lets you claim a Medicare rebate for a set number of sessions per calendar year. The exact number and rebate are set by Medicare.

Do we need a referral?

Not to see a psychologist privately. A GP Mental Health Care Plan and referral are needed to claim Medicare rebates.

When should I consider a psychologist for my child?

If worries, mood, or behaviour are affecting your child's daily life, friendships, or learning, an assessment can help clarify what support would suit.

Is psychology covered by the NDIS?

It can be, where psychological support relates to a participant's disability and plan goals.

A to Z Psychology · Psychology · Toowong, QLD

What A helps with

Children's Psychology

Psychological support for children addressing developmental, emotional, and behavioural concerns.

Play Therapy

A therapeutic approach where children express and process emotions, experiences and difficulties through play — their natural language. A play therapist creates a safe space where the child leads and works through challenges at their own pace.

Cognitive Behavioral Therapy (CBT)

Evidence-based therapy focusing on changing thought patterns and behaviours.

Dialectical Behavioral Therapy (DBT)

Therapy combining cognitive-behavioural techniques with acceptance and mindfulness strategies.

Schema Therapy

An integrative psychological therapy that explores deep-rooted patterns (schemas) formed in childhood that drive unhelpful thoughts, feelings and behaviours in adulthood. It combines elements of CBT, attachment theory and other approaches to bring about lasting personality and emotional change.

EMDR

Eye Movement Desensitisation and Reprocessing (EMDR) is an evidence-based therapy for trauma and PTSD. Using bilateral stimulation (typically eye movements), it helps the brain reprocess distressing memories so they no longer cause intense emotional reactions.

IPSRT

Interpersonal and Social Rhythm Therapy, particularly for bipolar disorder management.

Adolescent Psychology

Assessment and therapy provided by a registered psychologist to support mental health, emotional wellbeing and behaviour. Psychologists work across the lifespan — helping children, adolescents and adults understand and manage challenges such as anxiety, depression, trauma and learning differences.

Family Therapy

Therapy that works with the whole family — or key members — to improve communication, resolve conflict and strengthen relationships. It recognises that difficulties often affect and are affected by family dynamics, and works on shared patterns rather than focusing on one individual alone.

Somatic Therapy

Embodied therapy approach integrating body-based techniques with psychological support.

Assessments

A thorough evaluation by a psychologist using standardised tests, interviews and observation to understand a person's cognitive, emotional and behavioural functioning. Results inform diagnosis and guide recommendations for therapy, school adjustments and support services.

Group Therapies

Therapeutic interventions delivered in group format.

Our approach

A to Z Psychology combines evidence-based neuroscience with personalised, creative approaches that see each child as a unique person rather than a diagnostic label. Sessions draw on a range of therapeutic modalities including Cognitive Behavioural Therapy (CBT), Dialectical Behavioural Therapy (DBT), Eye Movement Desensitisation and Reprocessing (EMDR), play therapy, somatic therapy, and mindfulness practices. The team is guided by genuine care and empathy, ensuring every person feels heard, understood and respected. Sessions focus on equipping young people with lifelong strategies to help them overcome challenges or healthily manage their circumstances, while restoring their enjoyment and freedom in daily life. The work is designed to help realise each child's full potential and support lasting growth, resilience and stronger relationships.

Working with families

The provider recognises the vital role of parents and carers in children's wellbeing and offers parent behavioural training and support incorporating techniques from CBT, DBT and EMDR to enhance children's therapy. Dr Nicole Hess is particularly passionate about working with caregivers to bridge gaps in understanding when it comes to learning disabilities and neurodevelopmental differences, helping parents understand how these affect their child's experience of the world and behaviour. The team is committed to empowering caregivers and reducing stigma through education and practical strategies. Family therapy is also offered as a specific service, and the therapeutic approach is collaborative, with the understanding that supporting parents and carers is essential to a child's lasting growth and stronger relationships.

Meet the team

The team is led by Dr Nicole Hess (PhD Psychology, M Psych Professional, B Psych Hons, MAPS), an experienced psychologist with specialist interests in neurodevelopmental disorders such as autism, ADHD and learning disabilities. Rebecca Stallard is a registered psychologist (MProfPsych, DipRemedialTherapies) specialising in trauma recovery and emotional wellbeing, with over 20 years of experience including work with Defence Force families and NDIS-funded clients. The team also includes Alison, a trauma-informed somatic therapist with 10 years' experience in yoga therapy and body-based approaches, and Charlie, an AASW-accredited social worker (MSW) with over 15 years' frontline experience in mental health, child protection and family services. All team members are trained in evidence-based practice and bring specialised qualifications and extensive experience to support children's wellbeing and development.

Your first visit

An initial appointment begins with a 50-minute parent consultation ($250), which sets the foundation for understanding your child's needs and circumstances. During this first session, the psychologist will listen carefully to your concerns, gather relevant history, and discuss your goals for therapy. The team operates following gold-standard protocols and takes time to recognise each child as a unique person at their particular stage of life. Assessment sessions may span 120 minutes ($500) if a more comprehensive evaluation is needed, and the exact approach and cost will be tailored to your child's specific situation and quoted at the initial consultation. The aim is to create a respectful, collaborative start to the therapeutic journey.

A to Z Psychology

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About A to Z Psychology