Where to start in the Australian Capital Territory: help for your child's development

Answer four questions to see who to contact first, and what to try next.

EarlyBloom team · Facts last checked 18 October 2026 against the sources below

Key points

  • Start with the first door on your list.
  • Each service decides who it can see. This list does not decide that for you.
  • You don’t need a diagnosis to start, for children 8 and under.

Why this helps

It is normal to feel unsure who to contact first about your child’s development. Help can come from your GP, public services, the NDIS or private providers, and each one works in a different way. Your answers put these options in one list for your state, with the one to try first at the top.

General information, not medical advice. This tool does not assess or diagnose your child. Talk to your GP or another health professional about your child.

If you are worried and have not seen anyone yet:

Under 6: Thriving Kids Information and Navigation phone line (children aged 0 to 8).

6 to 8: Thriving Kids Information and Navigation phone line (children aged 0 to 8).

9 and over: your GP.

Your answers go in the page address so the results work on any device. We do not store them. Our host keeps a log of page addresses, which can include your answers, for up to 1 hour.

Which state or territory do you live in?
How old is your child?
What is your main concern?
Where are you now?

Phone lines and first contacts

Call the Thriving Kids phone line: Thriving Kids Information and Navigation phone line

Who it is for

children aged 0 to 8

Hours

Monday to Friday, 9am to 5pm

Referral

No referral needed

Cost

Free

Website (opens in a new tab)

Source: www.act.gov.au · Last checked 18 October 2026

Call to book a child health check: Maternal, Child and Family Health (MACH)

Who it is for

children up to the age of 5 years

Hours

Not published

Cost

Not published

Website (opens in a new tab)

Source: www.canberrahealthservices.act.gov.au, www.act.gov.au · Last checked 18 October 2026

Public child development services

Go to a drop-in clinic for a development check: Child Development Service drop-in clinic

Who it is for

children 6 years old or younger

Not for children on the NDIS.

Hours

Not published

Referral

No referral needed

Cost

Free

Website (opens in a new tab)

Source: www.act.gov.au · Last checked 18 October 2026

Ask a paediatrician or psychiatrist for a referral: Child Development Service autism assessment

Who it is for

children under 12 years old who have been referred by a paediatrician or psychiatrist

For children who live in the ACT.

Hours

Not published

Referral

Needs a referral from a paediatrician or psychiatrist.

Cost

Free

Website (opens in a new tab)

Source: www.act.gov.au · Last checked 18 October 2026

Your GP and Medicare

Book a visit with your GP: Your GP

Cost

Medicare rebates may apply

Ask about a Medicare treatment plan: Medicare treatment plan (M10)

If a paediatrician or psychiatrist diagnosed autism or another complex neurodevelopmental condition, ask them for a Medicare treatment and management plan.

For some disabilities listed by Medicare, such as stuttering or cerebral palsy, a GP or specialist can write the plan.

With the plan, therapists can claim Medicare for up to 20 treatment sessions before age 25. Each child can have one plan in their life.

Cost

Medicare rebates may apply

Work out what you might payWebsite (opens in a new tab)

Source: www9.health.gov.au · Last checked 18 October 2026

The NDIS

Contact an NDIS early childhood partner: NDIS early childhood partner

They work with children under 9 who have a disability. You can talk to them before there is a diagnosis.

If there is no early childhood partner near you, call the NDIA on 1800 800 110.

Who it is for

a child younger than 9 with delays in their development or disability

Cost

Not published

Website (opens in a new tab)

Source: www.ndis.gov.au, www.health.gov.au · Last checked 18 October 2026

Contact an NDIS local area coordinator: NDIS local area coordinator (ages 9 to 64)

They can help you work out if the NDIS is right for your child, and help you apply.

Who it is for

children 9 or older with disability

Cost

Not published

Website (opens in a new tab)

Source: www.ndis.gov.au · Last checked 18 October 2026

National lines

Call the Thriving Kids Autism Helpline: Thriving Kids Autism Helpline

Who it is for

children aged 0 to 8

Hours

Monday to Friday from 8.00 am to 7.00 pm

Referral

No referral needed

Cost

Free

Website (opens in a new tab)

Source: www.amaze.org.au, www.health.gov.au · Last checked 18 October 2026

Call the national phoneline: National phoneline (maternal and child health nurse)

Who it is for

children aged 8 and under

Hours

7am to midnight (AEST), 7 days a week (including public holidays)

Cost

Free

Website (opens in a new tab)

Source: www.health.gov.au · Last checked 18 October 2026

Thriving Kids information hub (Raising Children Network) (opens in a new tab)

NDIS or Thriving Kids: which one, and what changes in 2028Work out what you might pay

How this works

What this tool does

  • Shows public, Medicare, NDIS and private options for your state and your child’s age
  • Puts the door to try first at the top

What it does not do

  • Decide whether a service will see your child
  • Store your answers
Our tools help you find information, work out costs and get ready for appointments. They do not screen, assess, diagnose, monitor or treat any condition. They never tell you whether your child is likely to have a condition. What you type into a tool stays in your browser; we do not store it. For advice about your child, talk to your GP, a child health nurse or another health professional.

Sources

(6 websites)