UP Occupational Therapy is owned and directed by Demi Payne, an occupational therapist who graduated with a Master of Occupational Therapy from Western Sydney University in 2016.
Multiple reviewers highlight that the therapists — primarily Demi — build strong rapport with children and deliver personalised, skills-focused therapy, with several parents noting visible progress in their children's development and appreciating the guidance provided to support children at home. A number of reviewers also mention patience, kindness, and clear communication with families as positives, and one reviewer specifically praised the availability of holiday activity packs. However, two one-star reviews raise serious concerns about repeated last-minute appointment cancellations, poor responsiveness, delayed reports, and high assessment costs, with one reviewer describing the assessment report as inadequate and another calling it a waste of $500 — issues that prospective clients should weigh carefully.
Summarised from Google reviews.
UP Occupational Therapy is owned and directed by Demi Payne, an occupational therapist who graduated with a Master of Occupational Therapy from Western Sydney University in 2016. They believe every child has the potential to thrive when supported, understood, and empowered, with an approach centred on both the child and their family. They provide goal-directed occupational therapy services in a fun and supportive way, meeting children in their own environments including classrooms, preschools, daycare centres, and online.
Fine motor assessment and intervention including upper limb strengthening and skills in drawing, cutting, tracing activities.
Developmental assessment and intervention, including cognitive, fine motor and gross motor skills, as well as coordination and balance skills.
Hand-writing assessment and intervention including increasing pencil grip, visual perception skills, pencil control, speed and letter formation/legibility.
Programs and assessments that prepare children for the transition to school by building the social, emotional, language and self-care skills needed to participate fully in a classroom environment. Often delivered by early childhood educators, occupational therapists and speech pathologists.
Self-care skill assessment and intervention including dressing and organisation skills.
Sensory and emotional regulation support offered across the home and school environments.
Assessment, recommendation and training in tools, devices or software that help people with disability participate more independently in daily life. This can range from communication apps and adaptive cutlery to wheelchairs and environmental controls.