The Shepherd Centre

146 Burren St, Newtown NSW 2042

  • Clinic
  • Online sessions
  • NDIS registered
The Shepherd Centre photo

About The Shepherd Centre

The Shepherd Centre is a world-leading, child-safe NDIS service provider and specialist in helping children with hearing loss learn to listen and speak. We have helped thousands of children reach their full potential for over 50 years. Our child-safe programs meet the needs of your child at all ages and stages; from our world-leading early intervention system for babies and toddlers to our mentoring program.

What's offered

  • Telehealth sessions

  • Clinic sessions

  • NDIS registered provider

    • Early Childhood
    • Hearing Aids
    • Personal Care Equipment
    • Life Transitions
    • Community Participation
    • Life Skills
    • Hearing Services
    • Employment Support
    • Therapy

Services provided

The Shepherd Centre lists

Early Intervention
World-leading early intervention service for babies and toddlers with hearing loss, including individual and group programs with a holistic model.
First Sounds Implant Program
Joint initiative with Sydney Children's Hospital Randwick providing medical, audiological and family support for children considering implantable hearing solutions such as cochlear implants or bone conduction implant systems.
School-Age Services
Range of school-age services including one-to-one and group programs, with school visits available in NDIS areas.
Unilateral & Mild Hearing Loss Program
Sound Direction Plus program tailored for children with unilateral and mild hearing loss, including functional listening checks and transdisciplinary team appointments.
Inclusive Preschools
Language-rich preschool environments at Liverpool and Wollongong for children with and without hearing loss in integrated settings.
Youth Mentoring
Evidence-based mentoring program for young people aged 12-18 who are deaf, offered in partnership with Hear For You.

Get to know The Shepherd Centre

From The Shepherd Centre's website.

  • Our approach

    The Shepherd Centre specialises in helping children with hearing loss learn to listen and speak using a world-leading early intervention system. Sessions are delivered through an interdisciplinary team including Listening & Spoken Language Specialists, Paediatric Audiologists, Child & Family Counsellors and Early Childhood Educators who work together to support your child's listening, spoken language, literacy and social skills development. The service is tailored to each child's individual needs across all ages and stages, from babies and toddlers through school-age and into teenage years. The organisation emphasises family support and guidance, coaching tailored to each unique family to help them develop skills that support their child's progress. Services include both individual and group programs delivered through nine in-person centres and online telehealth options for rural and regional areas.

  • Working with families

    The Shepherd Centre emphasises strong family partnership and involvement in their approach. They provide guidance and coaching tailored to each unique family to help develop their skills, with the goal of supporting and growing strong families. The organisation listens to family feedback and uses it to shape their services—they recently redesigned their invoicing system based on feedback from families to provide more transparency and detail. Parents are encouraged to reach out to their immediate team with questions and concerns, and the organisation commits to assisting families every step of the way. For families entering NDIS planning, staff at The Shepherd Centre support families through the whole process and provide supporting documents to help advocate for their child's needs.

  • Meet the team

    The team comprises Listening & Spoken Language Specialists, Paediatric Audiologists, Child & Family Counsellors and Early Childhood Educators who work together as an interdisciplinary team. The leadership includes Dr Aleisha Davis (Chief Executive Officer with a Masters in Applied Linguistics from Cambridge University and background as a speech pathologist), Angelika Dalkeith (Director of Clinical Programs overseeing regional management), and other senior clinical staff. The organisation is led by professionals with extensive expertise in hearing loss, listening and spoken language development, and has over 50 years of experience supporting families. Staff are described as skilled and engaged professionals aligned with the organisation's mission of empowering children with hearing loss.

Locations & areas served

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Frequently asked questions

Is The Shepherd Centre a registered NDIS provider?

Yes — The Shepherd Centre is a registered NDIS provider, approved to deliver Early Childhood Supports, Hearing Equipment, Assist Prod-Pers Care/Safety, Assist-Life Stage, Transition, Innov Community Participation, Participate Community, Development-Life Skills, Specialised Hearing Services, Assist Access/Maintain Employ, Hearing Services and Therapeutic Supports. You can use NDIS funding for eligible supports.

What services does The Shepherd Centre provide?

The Shepherd Centre provides Early Intervention.

Which areas does The Shepherd Centre cover?

The Shepherd Centre is based in Newtown, NSW and also offers online / telehealth sessions. Ask The Shepherd Centre which areas they cover online.

How do I connect with The Shepherd Centre?

You can call +61 2 9370 4400, email them and visit their website.

What ages does The Shepherd Centre work with?

The Shepherd Centre supports children from babies and toddlers through to teenagers, with programs spanning all ages and stages of childhood.Based on The Shepherd Centre's website

Do I need a referral for early intervention?

You don't need a referral to see a provider privately. A GP referral is usually only needed to access Medicare rebates or certain funded pathways.

Is early intervention covered by the NDIS?

It can be, where it aligns with a participant's plan goals — commonly under Capacity Building / Improved Daily Living. Check your plan or ask your support coordinator.

At what age should my child start early intervention?

There's no set age. If you have concerns about your child's development, an assessment can clarify whether early intervention would help.

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