The Independence Hub

About The Independence Hub

We are experienced Occupational Therapists who have developed research-based solutions for toilet training. We create personalised toilet books and videos that make children the heroes of their own stories, using visual resources to enhance learning, make experiences more predictable, ease anxiety, and build confidence.

Services provided

The Independence Hub lists

Toilet Training Toolkit
Personalised toilet training resources including videos and e-books where children see themselves as the hero. Includes guides for toilet training, bottom wiping, and a Little Wins Checklist.

Get to know The Independence Hub

From The Independence Hub's website.

  • Our approach

    The Independence Hub uses a child-centred, research-based approach that makes children the hero of their own toilet training story. Sessions involve creating personalised videos and e-books where children see themselves succeeding, which research shows enhances learning by making experiences more predictable and easing anxiety. The resources are designed to be fun and engaging, helping children build confidence as they master everyday skills. Visual resources form the core of the therapy philosophy, recognising that children respond more powerfully to seeing themselves in action than to instruction alone. The toolkit simplifies the learning process by helping parents and therapists celebrate small wins and focus on one step at a time, turning what can feel overwhelming into manageable, playful progress.

  • Working with families

    Parents and carers are central to the approach, supported through multiple touchpoints including the Toilet Training ToolKit, the free Little Wins Checklist, and content shared via the Info Hub and social media. The toolkit is specifically designed to help parents identify when their child is ready to begin toilet training, celebrate their child's abilities, and break the process into manageable steps. The Little Wins Checklist in particular helps parents focus on one step at a time while recognising progress, making the journey less overwhelming. The Independence Hub actively shares practical tips and strategies through blogs and social platforms, offering guidance for families who want to support their children's development. Parents are positioned as confident guides who can celebrate their child's success along the way.

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Frequently asked questions

Is The Independence Hub a registered NDIS provider?

The Independence Hub is not currently listed as a registered NDIS provider on the NDIS Commission register. Contact them to ask if they accept NDIS participants and which plan types (self-managed or plan-managed).

What services does The Independence Hub provide?

The Independence Hub provides Occupational Therapy.

How do I connect with The Independence Hub?

You can email them and visit their website.

What does a paediatric OT actually help with?

Common areas include handwriting and fine-motor skills, sensory sensitivities, daily routines (dressing, eating, sleep), coordination, and self-regulation.

Do we need a referral?

Not to see an OT privately. A GP referral and care plan are required only to access Medicare rebates or certain funded pathways.

Can OT be funded by the NDIS?

Yes, typically under Capacity Building / Improved Daily Living when it aligns with your child's plan goals.

How is OT different from physiotherapy?

Physiotherapy focuses on gross-motor movement and physical function; OT focuses on participation in everyday tasks, including fine-motor, sensory, and self-care skills.