Is Pepper Kids Therapy a registered NDIS provider?

Pepper Kids Therapy is not currently listed as a registered NDIS provider on the NDIS Commission register. They may still support plan-managed or self-managed NDIS participants — contact them to confirm.

What services does Pepper Kids Therapy provide?

Pepper Kids Therapy provides Speech Therapy, Occupational Therapy, Psychology, Behavioural Support, Autism Assessment and ADHD Assessment.

Which areas does Pepper Kids Therapy cover?

Pepper Kids Therapy is based in Upper Coomera, QLD.

How do I connect with Pepper Kids Therapy?

You can call +61 7 5500 2842 and visit their website, or send an enquiry through EarlyBloom — it goes straight to the provider and is always free for families.

What ages does Pepper Kids Therapy work with?

Pepper Kids Therapy works with children of all ages up to 18 years.

Do I need a referral to see a speech pathologist?

No referral is needed to see one privately. You only need a GP referral if you want to access Medicare rebates or are going through certain funded pathways.

Is speech therapy covered by the NDIS?

It can be, usually under Capacity Building / Improved Daily Living, if it aligns with your child's plan goals. Check your plan or ask your support coordinator.

At what age should we see a speech pathologist?

There's no "too early." If you have concerns about your child's talking or understanding at any age, an assessment can clarify whether support would help.

How long are sessions and how many will we need?

Sessions are typically 30-60 minutes. The number depends on your child's goals; the pathologist will recommend a plan after the initial assessment.

Pepper Kids Therapy · Speech Therapy · Upper Coomera, QLD

Our approach

Pepper Kids Therapy takes an evidence-based approach, using up-to-date assessments and current research to guide therapy. The team provides services across speech pathology, occupational therapy, psychology, and parent coaching in a multi-disciplinary setting. Sessions include both face-to-face time with your child and non-face-to-face time where clinicians prepare for sessions, complete documentation, and share updates with your family. The clinic offers flexible delivery options including clinic-based appointments, community visits, and telehealth sessions tailored to your family's needs. The team is passionate about helping children succeed and works collaboratively with families throughout the therapeutic process.

Working with families

Family involvement is central to the therapy process. Initial assessments include dedicated parent-only consultations to discuss your child's needs, goals, and home environment. The clinic is committed to collaborating with parents and guardians to develop individualised support plans. Clinicians spend non-face-to-face time communicating with families through various methods (phone, email, reports) and sharing progress updates with your support network as appropriate. The Adult Attendance Policy recognises the important role parents and guardians play in creating safe and effective therapy environments.

Meet the team

The team includes over 50 qualified practitioners with specialised roles including Serena Lee (Psychology Lead, Clinical & Counselling Psychologist and Board Approved Supervisor), Lisa Smith (Senior Speech Pathologist & Team Leader based at Brendale), and Snehal Vaidya (Occupational Therapy Lead). The clinic employs speech pathologists, occupational therapists, clinical psychologists, provisional psychologists, and support staff across multiple clinic locations. All team members are certified practitioners trained in paediatric-focused care and evidence-based practice, working collaboratively within the multi-disciplinary clinic structure.

Your first visit

Your first appointment begins with an initial parent-only consultation to understand your child's needs and goals. For NDIS clients, this includes a 50-60 minute consultation (depending on the service) followed by non-face-to-face planning time where the clinician develops a treatment plan and collaborates with you to create a support plan. For Medicare and private clients, the initial consultation is briefer at 30 minutes for speech/occupational therapy or 60 minutes for psychology. The clinician will discuss the results, answer your questions, and outline the next steps for ongoing therapy. Billing for the intake appointment varies depending on your funding arrangement.

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