The overwhelming majority of recent reviews describe serious operational problems, including repeated last-minute appointment cancellations by the provider, failure to notify families when therapists left, and difficulty reaching staff by phone or email. Multiple reviewers specifically link these issues to a change in ownership, with several noting that their experience was acceptable under previous management but deteriorated significantly afterward. Two positive reviews exist, both praising individual therapists by name, but these are far outnumbered by complaints about unprofessionalism, inconsistent cancellation policies applied unevenly against families, and poor communication.
Summarised from Google reviews.
Assessment and treatment of communication difficulties including speech sounds, language development, stuttering, voice, and feeding and swallowing. Speech pathologists work with children and adults to help them communicate clearly and confidently.
Ongoing therapeutic and practical support for autistic children and adults to build communication, social, daily living and self-regulation skills. Supports are tailored to the individual's strengths and goals and may be delivered across home, school and community settings.
Speech pathology services for children with developmental delays.
Specialized speech pathology treatment for dyspraxia and apraxia.
Speech pathology services targeting expressive language development.
Speech pathology services targeting receptive language skills.
Specialised speech pathology support for children and adults who stutter. Therapy may target fluency techniques, communication confidence and reducing anxiety around speaking, with approaches tailored to age and the nature of the stutter.
Targeted teaching and therapy to help children develop reading, writing and spelling skills, including support for dyslexia, language disorders and learning difficulties. Structured, evidence-based approaches build the foundations of literacy from the ground up.
Speech pathology services for children with learning difficulties.
Communication screening services for preschool and school settings.
Professional development programs for educational staff.
Therapy and counselling services tailored to the needs of adults, addressing mental health, relationships, workplace stress, grief, trauma and personal development. Delivered by psychologists, counsellors and social workers using evidence-based approaches.