Bower Place provides family and systemic therapy, psychology, counselling, and mediation services for individuals, couples, and families of all ages.
Reviews for Bower Place are deeply divided, making it difficult to draw consistent conclusions. On the positive side, some parents describe staff as genuinely caring and going above and beyond, with specific praise for therapist John Karatzas, reception staff Mia and Ash, and in one case the director Malcolm Robinson — while one reviewer credits the service with life-changing support during an extraordinarily difficult time. However, multiple one-star reviews raise serious concerns: two reviewers independently name Malcolm Roberts (or Malcolm) in allegations of abusive or deplorable treatment, one parent describes a therapist (Frank) failing to learn their child's name after eight months and leaving the child unattended for much of sessions, another describes trauma being repeatedly raised then abandoned without follow-through, and a further reviewer alleges a court report was provided to the opposing party but never delivered to them — complaints that collectively point to recurring issues around professionalism, consistency of care, and communication.
Summarised from Google reviews.
Bower Place provides family and systemic therapy, psychology, counselling, and mediation services for individuals, couples, and families of all ages. They operate from a framework centered on inequality, complexity, and difference, offering contemporary protocols and practice knowledge drawn from real families in complicated circumstances.
Services for individuals, couples, and families of all ages including child and adolescent therapy, adult therapy, and family therapy.
Mediation and dispute resolution services for families and individuals.
Help navigating the NDIS — finding and connecting with the right service providers, understanding a plan, managing budgets and ensuring supports are working together effectively. A support coordinator acts as a guide and advocate to help participants get the most from their funding.
A talking-based support that helps people work through emotional difficulties, relationship challenges, grief, stress or mental health concerns. A counsellor listens without judgement and helps you develop coping strategies and a clearer sense of direction.
Consultancy services to governments, health, welfare, education, and legal organisations on complex cases, dispute resolution, and professional development.
Accredited courses in Family Therapy, Mental Health, and Counselling with live clinical sessions at the Complex Needs Clinic.
Professional resource portal for practitioners, workers and teachers managing complexity, with industry-leading knowledge and protocols.
NDIS-approved supports, from the Commission register.
