Multiple reviewers praise individual staff members by name — including Maddy, Michael, Jeremy, and Ramz — for being supportive, patient, and going beyond their required role, particularly when working with children and families navigating complex situations. However, the reviews are mixed: three one-star reviewers raise concerns about cancelled or unavailable supports, poor communication, being invoiced for services not delivered, and feeling pressured toward face-to-face sessions for financial reasons. Parents considering this provider should be aware that experiences appear to vary significantly depending on which staff member or team they are assigned to.
Summarised from Google reviews.
NDIS-approved supports, from the Commission register.