The Shepherd Centre

43 Graham Ave, Casula NSW 2170

  • Clinic
  • Online sessions
  • NDIS registered
The Shepherd Centre photo

About The Shepherd Centre

The Shepherd Centre is a world-leading, child-safe NDIS service provider and specialist in helping children with hearing loss learn to listen and speak. We have helped thousands of children reach their full potential for over 50 years. Our child-safe programs meet the needs of your child at all ages and stages; from our world-leading early intervention system for babies and toddlers to our mentoring program.

What's offered

  • Telehealth sessions

  • Clinic sessions

  • NDIS registered provider

    • Early Childhood
    • Hearing Aids
    • Personal Care Equipment
    • Life Transitions
    • Community Participation
    • Life Skills
    • Hearing Services
    • Employment Support
    • Therapy

Services provided

The Shepherd Centre lists

Early Intervention
World-leading early intervention service for babies and toddlers with hearing loss, including individual and group programs.
First Sounds Implant Program
Joint initiative with Sydney Children's Hospital Randwick providing medical, audiological and family support for children considering implantable hearing solutions such as cochlear implants or bone conduction implant systems.
School-Age Services
Range of school-age services in NDIS areas, including school visits and one-to-one and group programs.
Unilateral & Mild Hearing Loss Program
Sound Direction Plus program tailored for children with unilateral and mild levels of hearing loss, including functional listening checks and transdisciplinary team appointments.
Inclusive Preschools
Language-rich preschool environments at Liverpool and Wollongong for children with and without hearing loss in an integrated setting.
Online Telehealth Service
All programs, services and groups accessible through online telehealth system with flexible access options.

Get to know The Shepherd Centre

From The Shepherd Centre's website.

  • Working with families

    Parents and carers are central to the service delivery model, with the centre supporting families to develop their skills through guidance and coaching tailored to each family's unique needs. Staff reach out to families regularly with clear communication about their child's progress and any changes to services, including recent updates about invoicing formats designed based on family feedback to improve transparency and user-friendliness. Families are encouraged to reach out to their immediate team with questions or concerns at any time. The centre also provides supporting documents and advocacy assistance to help families navigate processes like NDIS planning, recognising that parents are their child's primary advocate and supporting them to feel confident in that role.

  • Meet the team

    The leadership team includes Dr Aleisha Davis (Chief Executive Officer), with a Masters in Applied Linguistics and speech pathology background, overseeing clinical innovation and research; Angelika Dalkeith (Director of Clinical Programs); and David Brady (Director of Community Engagement), who is profoundly deaf and brings lived experience of hearing loss. The clinical teams comprise Listening & Spoken Language Specialists, Paediatric Audiologists, Child & Family Counsellors, and Early Childhood Educators working in an interdisciplinary model. The centre also partners with Sydney Children's Hospital and ENT specialists for cochlear implant programs. All staff are aligned with the organisation's mission and values as skilled, engaged team members.

Locations & areas served

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Frequently asked questions

Is The Shepherd Centre a registered NDIS provider?

Yes — The Shepherd Centre is a registered NDIS provider, approved to deliver Early Childhood Supports, Hearing Equipment, Assist Prod-Pers Care/Safety, Assist-Life Stage, Transition, Innov Community Participation, Participate Community, Development-Life Skills, Specialised Hearing Services, Assist Access/Maintain Employ, Hearing Services and Therapeutic Supports. You can use NDIS funding for eligible supports.

What services does The Shepherd Centre provide?

The Shepherd Centre provides Early Intervention.

Which areas does The Shepherd Centre cover?

The Shepherd Centre is based in Casula, NSW and also offers online / telehealth sessions. Ask The Shepherd Centre which areas they cover online.

How do I connect with The Shepherd Centre?

You can call +61 2 9370 4404, email them and visit their website.

What ages does The Shepherd Centre work with?

The Shepherd Centre supports children from babies and toddlers through to teenagers, with programs spanning early intervention, preschool, school-age services, and youth mentoring.Based on The Shepherd Centre's website

Do I need a referral for early intervention?

You don't need a referral to see a provider privately. A GP referral is usually only needed to access Medicare rebates or certain funded pathways.

Is early intervention covered by the NDIS?

It can be, where it aligns with a participant's plan goals — commonly under Capacity Building / Improved Daily Living. Check your plan or ask your support coordinator.

At what age should my child start early intervention?

There's no set age. If you have concerns about your child's development, an assessment can clarify whether early intervention would help.

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