Staff friendliness and a caring approach are noted by multiple reviewers, with positive comments describing the team as professional, family-oriented, and genuinely supportive. However, reviews are mixed overall — one reviewer gave three stars and raised specific concerns about responsiveness to enquiries and coordinator performance, describing the service as average rather than standout. Parents considering this provider should be aware that experiences appear to vary, particularly around communication and coordination.
Summarised from Google reviews.
Clinical nursing care provided as part of Support at Home services, covered by government funding.
Allied health services included in Support at Home program offerings.
Personal care assistance as part of Independence Care services.
Temporary care and support for a person with disability that gives their primary carers a planned break. Respite can be in-home, in a centre or community-based, and supports both the wellbeing of carers and the social participation of the person receiving care.
Specialized support planning for individuals with dementia.
Domestic assistance including cleaning and gardening services.
Assistance with meal preparation and support.
Transport assistance for aged care clients.
Social care and support services to promote community engagement.
Short-term restorative care to support recovery after setbacks.