Friendly, welcoming staff is the most consistent theme across reviews, with multiple parents and clients noting that reception team members — particularly Tharindi and Izzy — make visitors feel comfortable and are praised by name. The physiotherapist Neela is specifically mentioned by two reviewers as skilled and helpful, and several reviews highlight the overall quality of care. However, there are notable concerns: one reviewer reports being unexpectedly charged $800 for an unrequested report three years after the fact, and another notes that management changes have led to staff treating members poorly — both reviewers also allege that positive reviews may be incentivised, which parents should weigh when reading the overall rating.
Summarised from Google reviews.
Treatment that uses movement, exercise and hands-on techniques to improve physical function, strength and mobility. For children, physiotherapy often targets gross motor development, balance and coordination; for adults it addresses pain, injury recovery and long-term conditions.
Assessment and therapy provided by a registered psychologist to support mental health, emotional wellbeing and behaviour. Psychologists work across the lifespan — helping children, adolescents and adults understand and manage challenges such as anxiety, depression, trauma and learning differences.
Assessment and treatment of communication difficulties including speech sounds, language development, stuttering, voice, and feeding and swallowing. Speech pathologists work with children and adults to help them communicate clearly and confidently.
A therapy that helps children and adults develop the everyday skills needed for daily life — from dressing, writing and play to sensory processing and school participation. Occupational therapists assess what is getting in the way and design practical strategies to build independence and confidence.
Assessment, recommendation and training in tools, devices or software that help people with disability participate more independently in daily life. This can range from communication apps and adaptive cutlery to wheelchairs and environmental controls.
Assessment and recommendations for changes to the home environment — such as ramps, grab rails and bathroom modifications — to improve safety and independence for people with disability or reduced mobility. Usually carried out by an occupational therapist.
NDIS-approved supports, from the Commission register.