PSYCHmatters is staffed by experienced registered psychologists registered with the Psychology Board of Australia (AHPRA) and members of the Australian Psychological Society.
The most consistent theme across reviews is serious difficulty reaching the practice — multiple parents report unanswered phone calls, ignored emails, and no callbacks, with one family describing a week of failed attempts to make contact. Admin and reception staff are criticised by several reviewers as dismissive, unresponsive, and unhelpful, and at least one reviewer raises a significant concern about unprofessional and potentially unethical conduct by a specific practitioner. A small number of parents report positive experiences with individual psychologists, specifically naming Maya and Dr Rose Cantali as attentive and caring, but these positive accounts are outnumbered by complaints about the practice's administration and responsiveness.
Summarised from Google reviews.
PSYCHmatters is staffed by experienced registered psychologists registered with the Psychology Board of Australia (AHPRA) and members of the Australian Psychological Society. They deliver therapies based on leading psychological theories backed by scientific research, and house a multidisciplinary team including behaviour therapists, psychotherapists, social workers, relationship & family therapists, psychiatrist, neurosurgeon, art therapist, occupational therapist and speech therapist to help restore a greater sense of well-being.
A structured, evidence-based therapy that helps people identify and change unhelpful thought patterns and behaviours. CBT is widely used for anxiety, depression, OCD and many other mental health challenges, and has strong evidence for both children and adults.
A mindfulness-based psychological therapy that teaches people to accept difficult thoughts and feelings rather than fighting them, and to commit to actions aligned with their values. ACT is effective for anxiety, depression, chronic pain and many other conditions.
Eye Movement Desensitisation and Reprocessing (EMDR) is an evidence-based therapy for trauma and PTSD. Using bilateral stimulation (typically eye movements), it helps the brain reprocess distressing memories so they no longer cause intense emotional reactions.
Therapy based on the premise that human behaviour is motivated by fundamental needs and wants. Therapist helps clients explore problematic behaviours and formulate concrete action plans based on their goals.
A therapeutic technique that uses guided relaxation and focused attention to help individuals access a receptive mental state where they can explore thoughts, feelings and habits. Clinical hypnotherapy is used for a range of conditions including anxiety, phobias, pain and habit change.
Therapy for couples experiencing relationship difficulties, communication breakdowns or major life transitions. A therapist helps partners understand each other's perspectives, improve communication and work toward a healthier, more connected relationship.
A creative therapy in which drawing, painting and other art-making processes are used to help children and adults explore emotions, reduce anxiety and process difficult experiences. No artistic ability is required — the focus is on the process, not the product.
Assessments for children covering cognitive functioning, achievement, emotional difficulties, behavioural difficulties, memory, learning difficulties, executive functioning, school readiness, autism spectrum diagnosis, and ADHD.
Psychological assessment conducted at request of court or lawyer for legal matters including worker's compensation, motor vehicle accidents, chronic pain, violence risk, PTSD, and competency issues.
A standardised assessment of thinking, learning and memory abilities administered by a psychologist. Results identify a person's cognitive profile, highlight strengths and areas of difficulty, and inform recommendations for school support, therapy and NDIS access.
PSYCHmatters Plus is a registered NDIS provider offering therapeutic and behavioural support services including various therapies and assessments.
Psychmatters delivers therapies based on leading psychological theories that are backed by scientific research. The team includes registered psychologists, behaviour therapists, psychotherapists, and various allied health practitioners who work collaboratively to help restore a greater sense of well-being. Sessions are informed by evidence-based practice and professional standards maintained through AHPRA registration and membership with the Australian Psychological Society.
Psychmatters is staffed by experienced registered psychologists who are registered with the Psychology Board of Australia, a division of AHPRA, and are members of the Australian Psychological Society. The team also includes behaviour therapists, psychotherapists, social workers, relationship and family therapists, a psychiatrist, a neurosurgeon, an art therapist, an occupational therapist, and a speech therapist, providing a multidisciplinary approach to care.
