Progress Pathways

Parents most consistently highlight the friendliness and warmth of staff across the practice, with multiple reviewers noting that children who had previously resisted therapy were willing and even eager to attend sessions at Progress Pathways. Speech therapy receives particular praise, with therapists Emily, Jane, Nozi, and Laura each described by their respective clients as passionate, knowledgeable, and genuinely invested in individual children's progress. One reviewer raised a specific concern about an OT session with Nicole, citing poor communication, a billing discrepancy between time charged and time delivered, and a lack of upfront information about the session's scope and report costs — parents should be aware this complaint exists, though it stands as the sole critical review among those provided.