Jigsaw Plan Management supports NDIS participants in the Goulburn and surrounds with a personal, community sense approach.
Reviewers consistently highlight the approachability and responsiveness of Kay and the Jigsaw team, with multiple people noting staff are easy to talk to, happy to answer questions, and supportive in navigating the NDIS process. The invoicing and funding tracking system is specifically praised by one reviewer as straightforward and easy to follow, and several reviewers mention the service feels local and personal. All reviews are positive with no concerns raised, though a number of reviews appear to relate to a specific event rather than ongoing service experience, so the overall picture is somewhat limited in detail.
Summarised from Google reviews.
Jigsaw Plan Management supports NDIS participants in the Goulburn and surrounds with a personal, community sense approach. As plan managers, they assist participants by receiving, checking and lodging invoices, arranging timely payments to providers, and handling administrative tasks so participants and families can focus on other parts of their life.
A service in which a registered plan manager handles the financial administration of a participant's NDIS plan — processing invoices, tracking budgets and providing financial statements — giving participants choice and flexibility in how their funding is used.
NDIS-approved supports, from the Commission register.
Monthly statements are provided showing spend and budget balance, with complete transparency so families can request information about their balance and budget at any time. The provider connects personally with participants and families while managing invoices and payments, allowing families to focus on other parts of their life. Communication happens via email for invoices and direct contact with the office for any inquiries throughout the NDIS journey.
Kay Rudd is the founder with a strong sense of community and passion for local health, connecting personally with each participant and providers in the area.
