Grampians Health is a local health service committed to delivering exceptional care across Western Victoria, with campuses in Ballarat, Stawell, Horsham, Edenhope and Dimboola.
Reviews for this provider are overwhelmingly negative, with the strongest recurring theme being staff who are perceived as uncaring or lacking empathy — multiple reviewers describe nurses hanging up on distressed callers, dismissive attitudes, and a general absence of compassion from ward staff. Several reviewers report that their mental health worsened during or after their time there, and one describes witnessing what they consider serious clinical negligence when a nurse ended a call with a suicidal patient without follow-up. A small number of reviewers had positive experiences, with one parent reporting that their son received appropriate clinical support and follow-up care, and another praising the Grampians community mental health team's links to community services — but these positive accounts are in the minority.
Summarised from Google reviews.
Grampians Health is a local health service committed to delivering exceptional care across Western Victoria, with campuses in Ballarat, Stawell, Horsham, Edenhope and Dimboola. The organisation is committed to providing inclusive services and safe, accessible healthcare for everyone.
NDIS-approved supports, from the Commission register.
