Glowing Therapy

The most consistent theme across reviews is positive feedback about the team overall, with multiple reviewers praising staff as professional, knowledgeable, and engaged. Individual therapists — particularly an OT named Rhys, an OT named Sarah, and a physiotherapist named Zain — receive specific praise for reliability, listening, and tailoring programs to individual clients. However, there is one detailed 1-star review alleging serious concerns including being charged for incomplete services, no service agreement in place, deleted negative feedback on Facebook, and an unfulfilled promise of a CEO response — parents should weigh this complaint carefully alongside the otherwise positive reviews.