Family Nurture (Pacific Pines)

Several parents speak positively about specific clinicians — particularly Dr Amin, Dr Laura Robertson, and Dr Marelise Basson — describing them as thorough, caring, and effective with children, and a smaller number of 5-star reviews also praise reception staff. However, multiple 1-star reviewers raise serious concerns about the administrative and reception team, with at least two reviews specifically naming staff members as rude, unhelpful, or creating unnecessary stress around scheduling and rescheduling. Additional complaints include a cancellation fee applied when a child was sick, a report that was unusable for its intended purpose, and one parent describing a breakdown in ongoing care arrangements after spending over $4,000 — suggesting that while clinical experiences can be positive, administrative and continuity-of-care issues are a recurring problem worth investigating before committing to this practice.