Equilibrium Psychology

Reviews for this provider are sharply divided, with positive reviewers praising friendly and professional reception staff, a convenient CBD location near Wynyard station, and helpful psychologists — several noting they felt genuinely cared for and made real progress. However, multiple negative reviewers raise consistent concerns about the business side of the practice: complaints include undisclosed fees and surcharges, aggressive debt collection, difficulty getting timely appointments, and a psychologist-matching process described as arbitrary rather than tailored to the client's needs. Parents should be aware that not all psychologists may be Medicare-registered, and at least one reviewer reports being charged for a session they could not claim, so it is worth confirming Medicare eligibility and fee structures in writing before booking.