Butter Fish Services

Get to know Butter Fish Services

From Butter Fish Services's website.

• Our approach

  The service uses evidence-based behaviour analysis to understand why children behave as they do, recognizing behaviour as a form of communication. Sessions focus on identifying the reason for behaviour and developing tailored strategies to teach new skills and make environmental changes that support positive outcomes. Therapists work collaboratively with families to create tangible, step-by-step behaviour support plans that are easy to reference and implement in daily life. The goal is to equip families with practical tools they can use in the moment and throughout ordinary life, turning challenging behaviours into more constructive responses. Sessions are available both face-to-face and online, with virtual appointments offered as 30-minute or 1-hour options.

• Working with families

  The service is built on collaboration with parents and carers from the first session onwards. Families are involved in developing personalised behaviour support plans and are equipped with practical strategies to use in everyday situations. The team works collaboratively with families, carers, and support teams—including school staff when relevant—to ensure everyone understands and can apply the strategies. Your dedicated service delivery coordinator keeps you informed throughout the entire process about what comes next and when you'll hear from the team, with no guessing about the next steps. The approach emphasises walking alongside families through challenges and celebrating wins together in an authentic and compassionate way.

• Meet the team

  All therapists have a minimum of an undergraduate degree in psychological studies and further qualifications in behaviour analysis, with registration through a professional body confirming they have completed required training and supervision. As behaviour specialists, they work with each individual to develop a program based on their own personalised needs. The service operates across Australia with clinics in NSW (Newcastle), Queensland (Brisbane and surrounding areas), and Victoria (Melbourne and surrounding areas), supported by registered local practitioners who understand their community's healthcare systems and resources. A dedicated service delivery coordinator works with each family to monitor progress and ensure consistent, responsive support.

• Your first visit

  At the first appointment, the clinician will listen to your concerns and begin developing your personalised plan through a thorough assessment. The service takes time to talk with you, listen to your needs and goals, and understand what your child needs to live a better, more positive life. From this initial conversation, a behaviour support plan is formulated based on response strategies and leading industry practices, with the goal of developing your child's skills and capacity. Your dedicated service delivery coordinator will then monitor progress toward your goals and adjust strategies as needed. You will be kept informed throughout the entire process about what comes next and when you'll hear from the team again.