Better Rehab - Penrith

Friendly, professional staff is the most consistent theme across reviews, with multiple parents describing the team as knowledgeable, compassionate, and easy to work with from first contact. Several families report positive outcomes across speech, occupational therapy, and behaviour therapy, including one parent noting meaningful social progress for their child. However, billing is a genuine concern: two separate reviewers — one describing charges of hundreds of dollars for a single one-hour session, another alleging ongoing charges for services never delivered — have raised serious complaints about overcharging, and parents using NDIS funding in particular should scrutinise invoices carefully.