Angels of Mercy was established in Craigieburn as a direct response to local community demand for high-quality disability care services in Melbourne.
All three reviewers highlight professionalism and honesty as standout qualities, with one parent specifically noting that staff are mindful of how NDIS funds are used. Responsiveness also comes through, with one reviewer mentioning that calls and enquiries are consistently answered. There are no negative comments across these reviews, though the small number of reviews limits how much weight can be placed on this picture.
Summarised from Google reviews.
Angels of Mercy was established in Craigieburn as a direct response to local community demand for high-quality disability care services in Melbourne. Our team of Disability Support Workers and NDIS Support Coordinators are passionately driven to support people living with disabilities in achieving their goals and enhancing their quality of life. We collaborate closely with clients and their families to better plan for their goals and NDIS aspirations, with a particular emphasis on home care and community involvement.
Support with daily personal activities for people with disabilities.
Help navigating the NDIS — finding and connecting with the right service providers, understanding a plan, managing budgets and ensuring supports are working together effectively. A support coordinator acts as a guide and advocate to help participants get the most from their funding.
Support that helps people with disability engage in social, recreational and community activities of their choice. May involve a support worker, therapy to build relevant skills, or assistance to access and navigate community settings.
Support with everyday domestic activities — such as cleaning, cooking and laundry — for people with disability who need assistance maintaining their home. Can be funded through the NDIS and is delivered by support workers.
Support for developing life skills.
Psychosocial recovery coaching services.
Assistance with travel and transport needs.
Support for life stages and transitions.
Group and centre-based activities.
Support with daily tasks and shared living arrangements.
NDIS-approved supports, from the Commission register.
The organization collaborates closely with clients and their families to better plan for their goals and NDIS aspirations. Families can contact the team at any time via phone, email or the contact form on the website to discuss questions and queries. The team aims to be available 24/7 to help with in-home care services, community services, booking and other requirements, and will respond to families as soon as possible.
Angels of Mercy has a highly skilled team of Registered Nurses, Support Workers and Personal Care Assistants. The team is experienced, passionate and knowledgeable about NDIS details. All staff are accredited, qualified and thoroughly screened to ensure clients receive the best possible disability services. The organization invests in ongoing training for support workers to equip them with high standards of care and expertise in delivering individualised support.
